NLHR Essential Skills
by SmartForce Newfoundland and Labrador
People who operate small- and medium-sized businesses usually know what technical skills employees need to work in the organization but often have trouble determining the non-technical or soft skills required in today’s work environment. The Workforce Skills Assessment Tool can help match employees to the right jobs, keep staff, and help employees move along a career path within their organization by helping to determine which basic skills an employee requires to be successful at work, which employee is best for a leadership position, who might be good at customer service, which employee is detail oriented – and to help employees develop these skills. This assessment can also be used by individuals to help identify and develop the soft skills required to be successful in today’s workforce.