Change Management Skills in Nursing Leadership
by Nursing CE Catalog
Nurse leaders are often called upon to be change agents who see the need for change, assess how it can be made, and deal effectively with the normal human resistance that always seems to accompany change. The purpose/goal of this course is to describe the process of change, to discuss the stages of resistance to change, and to review strategies for effectively implementing change in organizations.Learning ObjectivesAt the conclusion of this learning activity, participants will do the following: • Describe change and the types of change.• Describe characteristics of successful change agents.• Identify why change may occur in the nursing environment.• Describe the theories of change.• Identify steps in the change process.• Explain the strategies for implementing change.• Describe the stages of resistance to change.• Describe techniques for managing resistance to change.• Identify basic tools change agents can use to facilitate change.• Describe an effective communication plan for facilitating change.Annenberg Center for Health Sciences is accredited as a provider of continuing nursing education by American Nurses Credentialing Center’s Commission on Accreditation. A maximum of 1.5 contact hours may be earned for successful completion of this activity.Provider is approved by the California Board of Registered Nursing, Provider # 13664, for 1.5 contact hours.This activity is an online enduring material. Successful completion is achieved by reading and/or viewing the material(s), reflecting on its implications in your practice, and completing the assessment component.The ideas and opinions presented in this educational activity are those of the faculty and do not necessarily reflect the views of the Annenberg Center and/or its agents. As in all educational activities, we encourage practitioners to use their own judgement in treating and addressing the needs of each individual patient, taking into account that patient’s unique clinical situation. The Annenberg Center disclaims all liability and cannot be held responsible for any problems that may arise from participating in this activity or following treatment recommendations presented. The estimated time to complete the activity is 1.5 hour(s).This course released on June 1, 2017 and expires on May 31, 2019.