Specialties: Operations Management - Part I (4 courses)
Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success. This series is key to understanding operations management in the organization, product and service management, supply chain management, and inventory management.
Part II will include: forecasting and capacity planning, operations scheduling, management of quality and facilities planning and management.