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Communication (Videos) (15 courses)
by MindLeaders
Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power - the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully. ...
$29.99
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Using E-mail, the Internet, and Social Media Safely in a Corporate Environment
by Skillsoft
E-mail has become the most used communications medium in corporate networks today, with this high usage, comes an ever increasing need to understand the security considerations involved and how the end user can help in making sure E-mail security is maintained. Social networking, and the use of social media websites has added another level of complexity to network security as users are able to open security holes if the wrong type of information is made public. This course examines the ethical use of E-mail, guidelines for using E-mail safely, and how to deal with issues as they arise. This course also examines social networking, social media, the proper use of the Internet at work, and the security issues that can arise from posting or discussing corporate information on social media sites.Audience: Everyone in an organization regardless of job role who uses computing devices and the InternetObjectives: Using E-mail, the Internet, and Social Media Safely in a Corporate Environment identify the guidelines for safely using e-mail in a corporate environment recognize how to handle an unsolicited e-mail in the workplace recognize the guidelines for using the Internet and social media safely in a corporate environment determine which e-mail safety guidelines have not been followed, given a scenario determine how to handle an unsafe online activity in the workplace, given a scenario use a social media site safely in the workplace Duration: 1 ...
$75.00
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Introduction to Information Security
by Skillsoft
Information security plays an important part in the daily work of all users, from the office user to the remote user, regardless of their role in the organization. This course examines corporate security and how it affects end users, along with the best ways to secure your work environment, whether you work in an office, on the go, or at home. This course also examines security issues surrounding e-mail, the Internet, and social engineering.Audience: Everyone in an organization regardless of job role who uses computing devices and the InternetObjectives: Introduction to Information Security describe the role of the end user in maintaining information security recognize policies for creating a secure workspace environment recognize policies for remote users recognize your role in maintaining information security in the workplace differentiate between workplace and remote user security policies Duration: 1 ...
$75.00
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SMART Evaluación de Formación Técnica Nivel 2 - Examen Final
by SMART Technical
Este curso es la Evaluación Certificación de Formación Técnica Nivel 2.
$199.00
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Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
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Instalación de las pizarras interactivas SMART Board Serie 600: Evaluación
by SMART Technical
Esta es la evaluación del curso por créditos del Espacio de aprendizaje SMART para la formación técnica sobre la pizarra digital interactiva SMART Board serie 600. ...
$199.00
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Photoshop CS4 (13 courses)
by MindLeaders
Adobe Photoshop CS4 is the leading digital image editing software. The Photoshop CS4 interface lets you work intuitively to design and manipulate images for print layouts, web publishing, multimedia, video, and photography. Photoshop CS4 is the perfect tool for establishing a workflow that can help you express creativity in visual form. ...
$29.99
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Microsoft Office 2010 (5 courses)
by MindLeaders
Microsoft Office 2010 improves on Office 2007 to make your working day even more efficient and effective. New image-editing tools help you design documents that stand out from the crowd. New social networking tools help you connect with colleagues. You can post documents to the Internet, and then view or edit those documents through a Web browser or mobile phone. You can embed and edit videos within slide presentations, and turn slide presentations into videos themselves. You can track trends in spreadsheet data with new filtering and visualization tools. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Full-page images allow learners to experience an application as if it were open on their computer. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course. ...
$29.99
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Project Management for Non-Project Managers Simulation
by Skillsoft
The likelihood an employee will be elevated to a position of authority within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's expectations. The simulation Project Management for Non-project Managers is designed to provide participants with the opportunity to practice project management skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of transitioning to project manager, managing an imposed project team, demonstrating effective leadership, monitoring project activities and quality, maintaining control of a project, and problem solving and recovering. The simulation Project Management for Non-project Managers comprises three scenarios and is based on the SkillSoft Series "Project Management for Non-project Managers." Throughout the simulation, links are provided to the following SkillSoft courses: PROJ_01_a01, PROJ_01_a02, PROJ_01_a04, and PROJ_01_a05.Audience: Managers and staff members who wish to acquire the necessary skills to successfully manage small to medium sized projectsObjectives: Project Management for Non-project Managers Simulation transitioning to project manager. managing an imposed project team. demonstrating effective leadership. monitoring project activities and quality. maintaining control of a project. problem solving and recovering. Duration: 0.5 ...
$75.00
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IATA 1: Hazard Class Identification/Classification
by Skillsoft - Health and Safety
This training course will introduce the requirements of the International Air Transport Associations Hazardous Materials Regulations including definitions an introduction to the Hazard Classes and the List of Dangerous Goods. The proper identification preparation and transportation of hazardous materials affect everyones safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. ...
$75.00
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