Search By Publisher:

Skillsoft

You're viewing New Arrivals within Personal Development, Desktop Applications, Personal Development and Human Resources and Skillsoft.

Effective Intergender Relationships
by Skillsoft - Business
Guess what. Men and women are different. Socially the differences offer an attractive mystique. But in professional situations and in the workplace the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone their body language and how they listen to others. They pick up on different cues in conversations and often the meaning they interpret is not the message the speaker intends. Its almost as if the two genders speak different dialects. And in fact thats nearly the case. Communication confusion and breakdown between men and women at work can lead to inefficiency and expensive business errors. This course explains the differences in the language and communication behavior of men and women so each can more easily understand what the other is really saying. The course also provides tips on how to modify your own communication behavior to be more clearly understood by the opposite gender. ...
$75.00
Details
Assertiveness from Inside to Outside
by Skillsoft - Business
Do you sometimes wonder if theres a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? ...
$75.00
Details
Effective Relationships with Customers
by Skillsoft - Business
Its time to disregard that old deferential model of short-term customer relations youre using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal trusting partnerships with them. When you limit your investment in your customer relationships you also limit your growth potential. Developing strong respectful relationships with your customers is a win-win situation. This course introduces the ingredients for creating and maintaining more effective and productive relationships with your customers and explains why these elements can generate better outcomes than earlier customer paradigms. The most effective relationships are mutually supportive and mutually beneficial. And they last beyond next quarters returns. Investing in the relationship and creating value for your customers rewards your business as well. ...
$75.00
SALE
Details
Mastering Negotiation
by Skillsoft - Business
"Knowledge is a treasure but practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however you cant stop there. You need more than gumption and gusto to become a master negotiator. Commitment and discipline are a necessity. ...
$75.00
Details
Negotiating Inclusively
by Skillsoft - Business
"Todays profits are yesterdays good will ripened." Eugene P. Berten obviously understood the benefits of investing in relationships when he spoke these words. Having the ability to effectively negotiate among diverse groups of people is a major feat. Imagine trying to communicate with someone who is very different from you. Perhaps he is from another country or another generation. How would you approach an individual in either of these situations? What if your ability to interpret a certain gesture or statement is inaccurate? Can you suppose how this situation might go sour during the negotiating process? ...
$75.00
Details
Effective Intercultural Relationships
by Skillsoft - Business
In a shrinking world businesses operate across borders whether they are borders between neighborhoods or borders between countries. All of these bordered areas large and small represent differing cultures. Whether comfortable or abroad chances are your business deals with people of varying cultures on a daily basis. In todays expansive work environment employees co-workers customers vendors and business partners can all have a different cultural background from yours. The most obvious cultural differences you encounter are language and dress. But there are a multitude of subtler ways in which people from different cultures vary in their behavior. If you dont understand the ways in which they might differ youre risking your business communication and relationships being misunderstood. When operating interculturally mistakes are easily made when you take appearances and meaning for granted. This course lends significance to the term "multiculturalism." In this course you will learn about the many ways in which mini- to macro-cultural behavior and attitude can vary around the corner and around the world. This course will prepare you to understand and relate better to people with different cultural backgrounds thus making your business deals with them easier and helping you avoid costly misunderstandings. ...
$75.00
Details
What to Do When the Going Gets Tough
by Skillsoft - Business
"It is common sense to take a method and try it; if it fails admit it frankly and try another. But above all try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging especially when the stakes are high. Its possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough negotiation? How did you handle it? Moving past the glitches in negotiation requires savvy and an ability to stay focused on your ultimate goal no matter what it takes to get there. ...
$75.00
Details
Effective Relationships with Business Partners
by Skillsoft - Business
You have three options when you want to extend your base of business resources: Expand your company acquire another company or partner with a complimentary company. In many instances partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the ways in which you define the relationship with your partner. The more explicit the definitions the more productive the alliance. Recent research indicates that the most successful business partnerships are built on openness trust and mutual goals. ...
$75.00
Details
Effective Interfunctional Relationships
by Skillsoft - Business
Whom did you talk with at work this week? To accomplish your goals in todays workplace you not only have to interact with personnel in other departments you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature most companies are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to defend. Protecting your turf may be instinctual but its also counterproductive. By not cooperating openly with other sections or departments you not only interfere with their ability to accomplish their tasks you undermine your own efforts as well. In this course youll discover how you may be inadvertently sabotaging yourself when you let your territorial instincts guide your interactions. Once you understand how interfunctional relationships benefit you and your work goals youll be ready to learn some communication skills that will help you develop stronger more productive work alliances across functional boundaries. ...
$75.00
Details
Asserting Yourself Professionally
by Skillsoft - Business
Do you sometimes wonder if your professional style is too passive-hesitant and weak? Or do you find yourself acting too aggressively toward your co-workers or subordinates--too critical and overbearing? Do you wonder if there is another professional style that might be better for you? ...
$75.00
Details
CoursePark
Information
Support
Twitter

Follow the progress of CoursePark on Twitter.

CoursePark Learning Networks
2013 Bluedrop Performance Learning