Managing Change
by WatchIT
Altering the status quo and implementing change requires that people go through both process adjustments and also a progression of psychological stages. Hellen Davis, President and CEO of Indaba, explains how to use change models to lead people through change, while increasing productivity, sustaining morale, and reducing potential negative impacts of the changes. Davis starts by taking a look at the 20-50-30 rule for change, and then explains how to communicate an effective statement of expectations. She continues with a description of the NewS DoG model, a precise blueprint for influential communication. Next, Davis explores the Perceptual Prism model, and continues by discussing Maslow's Hierarchy of Needs and how to use it. Finally, she examines the change journey and formulates a strategy to move employees through the ten psychological phases of the Transitional Timeline model.
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