Offshore Development: Why Projects Fail and How to Make Them Succeed
Peter Harrison, CEO of Induslogic, discusses the inherent risks involved in offshore development projects. He examines why these projects often fail, tells how to keep them on track, and explores reasons behind this megatrend. In an interview, Gene Bedell, CEO of Engenia Incorporated and a veteran of offshore development, describes his experiences with outsourcing, and looks at the key reasons outsourcing often falls short of an organization's objectives. Bedell also explains how to pick an outsourcing firm, specifies the benefits of outsourcing (besides the financial ones), and outlines the problems companies have in setting unrealistic expectations. Harrison begins with a review of recent trends in offshore development, and then details his top ten reasons why offshore development fails, including wrong partners, projects, and teams, as well as mismatched infrastructures and the all-important ‘human factor.' Next, he provides specific guidelines for success, such as investing in knowledge transfer, implementing standard processes, and systematic communication. Finally, Harrison delves into the impact of outsourcing on the IT department.