Communicating in the World of Social Media (4 courses)
by MindLeaders
You're viewing Most Popular within Business Management, Nursing & Healthcare, Professional Development and Finance & Administration.
SBAR: A Communication Tool for RNs
by Nursing CE Catalog
Contact Hours: 1.0 Course Description: This module includes a brief overview of the SBAR method of communication. It defines SBAR, discusses how communication affects patient safety, and describes how to relay critical information while following the SBAR model. Course Objectives:Discuss how communication affects patient safety
Define SBAR
Describe how to relay critical information following the SBAR model This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 155-2-E-11-222A Course Approved: September 2011 Course Expires: September 2013
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$14.95
Patient Interview Techniques QL
by Nursing CE Catalog
Contact Hours: 1.0 Course Description: Patient Interview Tips includes a comprehensive guide to performing a patient interview. This module features tips for efficient and effective interview and communication skills in order to elicit information and build patient rapport. Course Objectives:Discuss methods and communication skills utilized in eliciting information from a patient during the physical assessment interview
Describe the importance of building rapport with the patient This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 152-2-E-11-852AQL Course Approved: September 2011 Course Expires: September 2013
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$14.95
Preceptor Training
by Nursing CE Catalog
Contact Hours: 1.6 Course Description: This module includes a brief overview of preceptor training. It discusses the purpose and benefits of utilizing preceptor training and offers the key elements for effective implementation. Course Objectives:Describe the purpose of preceptor training
Describe the benefits of preceptor training in healthcare
Identify key elements of preceptor training This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 158-2-E-11-239L Course Approved: September 2011 Course Expires: September 2013
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$14.95
Airway Assessment and LOC QL
by Nursing CE Catalog
Contact Hours: 1.0 Course Description: The airway assessment and level of consciousness (LOC) module stresses the importance of expedient airway assessment and describes its relationship with one’s level of consciousness. Course Objectives:Explain the importance of airway assessment and describe its relationship with one’s level of consciousness Discuss verbal and non-verbal cues to watch for during the physical assessment
Discuss rapid airway assessment and the ABC approach
Explain the components of airway support and maintenance
Describe LOC assessment using the AVPU acronym and relate to clinical situations This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 159-2-E-11-843AQL Course Approved: September 2011 Course Expires: September 2013
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$14.95
SMART Technical Training Prerequisite
by SMART Technical
Required pre-requisite training for Technical training.
$19.95
The Crispy Nurse: Burnout Prevention and Recovery For Nurses
by Nurse Keith
Burnout and compassion fatigue are manifestations of overwork, stress, and poor work-life balance. In this webinar, we'll explore symptoms and causes of burnout and compassion fatigue, as well as strategies for prevention and recovery. It's possible to be a nurse and not burn out. Let's explore how to do this together!
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$5.99
CPR Preparedness: Infant and Child
by Nursing CE Catalog
Contact Hours: 2.0 Course Description: This module includes a brief overview of the history of cardiopulmonary resuscitation, patient
assessment, and the procedures involved in resuscitation attempts, including the use of automatic
external defibrillators (AEDs); all in relation to the infant and child. Course Objectives:Identify the origins of cardiopulmonary resuscitation
Describe the assessment of the cardiac arrest victim
List, in order, the recommended steps for attempting cardiopulmonary resuscitation
Describe the proper use of an automatic external defibrillator (AED)
This course is not approved or accredited for continuing education contact hours.
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$14.95
Strategic Planning
by Nursing CE Catalog
Contact Hours: 1.3 Course Description: This module includes a brief overview of strategic planning, discussing the components of a strategic plan as well as important factors with regards to its implementation. Course Objectives:Define strategic planning
Identify the components of an effective strategic plan
Identify important factors for implementation of a strategic plan This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 158-2-E-11-231L Course Approved: September 2011 Course Expires: September 2013
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$14.95
Newborn Respiratory Distress and HMD
by Nursing CE Catalog
Contact Hours: 1.5 Course Description: This module discusses multiple causes of and differentiators in respiratory distress in infants. It discusses the typical characteristics of TTN (transient tachypnea of the newborn) as well as HMD (hyaline membrane disease). Course Objectives:Differentiate the signs and symptoms of respiratory distress and HMD (hyaline membrane disease)
Describe the physiology, etiology, and presentation of HMD or RDS (respiratory distress syndrome)
Explain the typical signs, symptoms, and care of an infant with TTN (transient tachypnea of the newborn)
Discuss typical chest x-ray findings as they relate to HMD This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 153-2-E-11-875N Course Approved: September 2011 Course Expires: September 2013
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$14.95
Team Building
by Nursing CE Catalog
Contact Hours: 1.4 Course Description: This module includes a brief overview of team building by defining the term, identifying its purpose as well as team building activities. Course Objectives:Define team building
Identify the purpose of team building
Identify team building activities This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 158-2-E-11-249L Course Approved: September 2011 Course Expires: September 2013
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$14.95
Creating Work/Life Balance
by Skillsoft
For working professionals, keeping up with the competing demands of office and home takes more than good time-management skills. It requires an ability to prioritize and set a healthy work/life balance. This Challenge Series exercise explores the ways that work/life balance can be created to minimize stress and maximize productivity.Audience: Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributorsObjectives: Creating Work/Life BalanceDuration: 0.2
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$75.00
Online Legal contract for SFTT DViT
by SMART Technical
This is the legal contract for SMART Factory Trained Technicians (SFTT) for SMART Board 800 series. To complete this program and receive your designation, you must read and accept the online agreement.
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$199.00
Instructional Design (5 courses)
by MindLeaders
This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs.
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$29.99
Time Management Fundamentals (5 courses)
by MindLeaders
This series describes specific time-management strategies that learners can apply to make their work time more efficient and productive.
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$29.99
Effective Interfunctional Relationships
by Skillsoft - Business
Whom did you talk with at work this week? To accomplish your goals in todays workplace you not only have to interact with personnel in other departments you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature most companies are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to defend. Protecting your turf may be instinctual but its also counterproductive. By not cooperating openly with other sections or departments you not only interfere with their ability to accomplish their tasks you undermine your own efforts as well. In this course youll discover how you may be inadvertently sabotaging yourself when you let your territorial instincts guide your interactions. Once you understand how interfunctional relationships benefit you and your work goals youll be ready to learn some communication skills that will help you develop stronger more productive work alliances across functional boundaries.
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$75.00
Call Center Customer Service
by Skillsoft - Business
Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety as do many novice agents. You may be concerned about dealing with customers issues one-on-one. Fortunately there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting. This course for potential or new call center agents is designed to introduce the learner to the necessary information and tools required to professionally handle customer service calls in a call center environment. Becoming a great customer service representative requires having finely tuned communication skills. Therefore it is suggested that the you take the course "Call Center Communication Skills" prior to taking the Call Center Customer Service course.
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$75.00
Call Center Communication Skills
by Skillsoft - Business
Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities questioning skills and telephone skills. These skills are essential to help you to communicate effectively and professionally with your call center customers.
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$75.00
WHMIS for Healthcare Personnel
by Nursing CE Catalog
Contact Hours: 1.0 Course Description: This module includes an overview of what is meant by WHMIS, its classes A-F, and the legislation that supports control mechanisms in healthcare institutions. This course also covers proper labeling, MSDS, and proper handling of hazardous materials. Course Objectives:Describe what is meant by WHMIS and the legislation that supports the control of hazardous materials
Differentiate the six hazard classes and the eight hazard symbols
Describe the purpose of using Material Safety Data Sheet (MSDS)
Explain how to use the MSDS in the workplace
Explain the considerations when handling the six different types of hazardous materials This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 155-2-E-11-8107C Course Approved: September 2011 Course Expires: September 2013
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$14.95
End of Life Issues
by Nursing CE Catalog
Contact Hours: 1.9 Course Description: This module includes a brief overview of various end of life issues, along with patient and caregiver resources. It also identifies common ethical dilemmas and differentiates curative and palliative care. Course Objectives:Identify ethical dilemmas commonly experienced by healthcare personnel when caring for patients at the end of life
Discuss resources available to caregivers of patients nearing the end of life
Characterize eligibility criteria for end-of-life resources
Differentiate curative and palliative care This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 150-2-E-11-246C Course Approved: September 2011 Course Expires: September 2013
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$14.95
Communication Skills and Project Management
by Skillsoft - Business
An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in todays global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement projects specified goals and objectives a manager must also effectively plan estimate and monitor the progress of the project and know what tools to apply.
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$75.00
Responding to and Controlling Project Risk
by Skillsoft - Business
Life is fraught with uncertainties. Knowledge of situations or conditions that may or may not occur is imperfect and incomplete and this uncertainty affects decisions and outcomes. Whenever decisions must be made without perfect knowledge--which is nearly all the time--there is risk. Contrary to popular opinion however risk is not always negative; uncertainty results in positive risk (also known as opportunity) as well. It is the project managers job to assess and control risk to avert or minimize its adverse effects and to capitalize on its positive effects over the life of a project. In this course the project manager will learn about the last two processes in the Project Risk Management knowledge area as described in "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide) - Third Edition. The learner will learn how to plan effectively for responding to risk and how to monitor and control risk over the life of the project.
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FREE
Performance Reporting and Stakeholder Management
by Skillsoft - Business
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally the project manager is responsible for distributing information to all stakeholders--internal and external--concerning all project management knowledge areas. In this course learners will be given an overview of performance reporting and managing stakeholders. Theyll be introduced to best practices outlined in "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide) - Third Edition published by the Project Management Institute (PMI®) Inc. Specifically learners will be introduced to the performance reporting process and will learn to select examples of measures to describe the project teams progress select examples of forecasting in performance reporting and match information that should be provided in performance reporting with examples. Theyll identify how the inputs to performance reporting are used select examples of tools and techniques for performance gather and compile information in a given scenario and match outputs of performance reporting to examples. Finally they will identify how the inputs to managing stakeholders are used select examples of tools and techniques for managing stakeholders use an appropriate communications method to communicate and resolve issues with stakeholders in a given scenario and match outputs of managing stakeholders with examples. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK® certification exam. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide) - Third Edition published by the Project Management Institute (PMI®) Inc. 2004. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI.
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FREE
Project Scheduling
by Skillsoft - Business
Typically when people hear the words project management they think of schedules. Even though project management is much more than just scheduling one aspect of it--project time management--is about planning when project activities will occur. This course introduces the basic principles of creating and maintaining a project schedule. It will cover the project inputs tools and techniques and outputs of the following project time management processes: Activity Duration Estimating Schedule Development and Schedule Control. Through interactive learning strategies and real-life scenarios the learner will explore these concepts and gain a better understanding of the project time management processes in action. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Third Edition published by the Project Management Institute (PMI®) Inc. 2004. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI®.
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FREE
Controlling Project Scope
by Skillsoft - Business
Projects can quickly get out of control if the appropriate actions arent taken initially. Scope management plays a key role by helping to define and maintain the boundaries of the project throughout the project life cycle. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and real-life scenarios the learner will explore these concepts and gain a better understanding of the project management processes of the Scope Management knowledge area. This course will cover the project inputs tools and techniques and outputs of the scope management processes that deal with creating work breakdown structures accepting the completed project scope and controlling changes to the scope of the project. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide) - Third Edition published by the Project Management Institute (PMI®) Inc. 2004. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI®.
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FREE
Planning Project Scope
by Skillsoft - Business
Project scope management is concerned with ensuring that projects include and account for all the work needed for the successful completion of a project. Successful project managers use project scope management throughout the project life cycle to identify and control all aspects involved in a project. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and real-life scenarios the learner will explore these concepts and gain a better understanding of the inputs to the tools and techniques for and the outputs of the project scope management processes that deal with creating a Project Scope Management Plan and developing a Project Scope Statement. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide) - Third Edition published by the Project Management Institute (PMI®) Inc. 2004. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI®.
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FREE
Project Planning
by Skillsoft - Business
In the early planning phases project managers and team members have the most potential influence on the outcomes of a project. Yet lots of planning does not guarantee successful planning. Just as project success can be planned project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for predictability with the inevitability of change will be the most prepared.
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FREE
Introduction to Program Management
by Skillsoft - Business
Project managers are often tasked with managing multiple concurrent projects – but what about managing multiple programs? When in a program environment the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.
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FREE
Assertiveness from Inside to Outside
by Skillsoft - Business
Do you sometimes wonder if theres a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace?
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$75.00
Effective Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSS Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment.
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$75.00
Lean Concepts
by Skillsoft - Business
Most business processes are 90% waste and 10% value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges organizations have turned to Lean Thinking which seeks the elimination of all forms of waste strives for continuous improvement and simplifies business processes. This course explores how businesses that implement Lean Thinking learn how to reduce waste streamline production and improve operational flexibility. Practical steps and tools for the identification treatment and removal of waste are explored while focusing on increasing organizational effectiveness.
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$75.00
Lean and Six Sigma
by Skillsoft - Business
Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define measure analyze improve and control) and a number of qualitative and quantitative tools for driving process product and service improvements aimed at reducing defects and variation. Lean is also an improvement methodology but with a different focus aiming to enhance process flow reduce cycle time and eliminate waste.
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$75.00
Communicating for Contacts
by Skillsoft - Business
Although the old adage "Its not what you know but who you know that counts" is not a firm basis on which to build your career it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits.
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$75.00
E-mail and Organizational Communication
by Skillsoft - Business
E-mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate where you work what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success.
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$75.00
Listening Basics
by Skillsoft - Business
Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated this is the course for you. This course will familiarize you with the communication and listening processes and how listening functions within communication. You will discover the factors and variables that influence communication and listening and learn strategies to overcome weak listening skills. You will then apply these skills to business-based examples. Knowing the basic communication and listening processes will make you aware of where communication can be adversely affected.
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$75.00
Effective Intercultural Relationships
by Skillsoft - Business
In a shrinking world businesses operate across borders whether they are borders between neighborhoods or borders between countries. All of these bordered areas large and small represent differing cultures. Whether comfortable or abroad chances are your business deals with people of varying cultures on a daily basis. In todays expansive work environment employees co-workers customers vendors and business partners can all have a different cultural background from yours. The most obvious cultural differences you encounter are language and dress. But there are a multitude of subtler ways in which people from different cultures vary in their behavior. If you dont understand the ways in which they might differ youre risking your business communication and relationships being misunderstood. When operating interculturally mistakes are easily made when you take appearances and meaning for granted. This course lends significance to the term "multiculturalism." In this course you will learn about the many ways in which mini- to macro-cultural behavior and attitude can vary around the corner and around the world. This course will prepare you to understand and relate better to people with different cultural backgrounds thus making your business deals with them easier and helping you avoid costly misunderstandings.
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$75.00
The Dynamics of Interacting
by Skillsoft - Business
"The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience would you agree that interacting with others is connected to success? Think of a time when you got the results that you wanted. Can you also recall the quality of your interaction in that particular situation? How might your results be connected to success?
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$75.00
Higher Purpose Listening
by Skillsoft - Business
Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding.
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$75.00
Interpersonal Communications: The Process
by Skillsoft - Business
It is almost impossible to be productive in todays business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas instructions thoughts and feelings accurately. This is not as easy as it may seem and ineffective communication is often at the core of a high proportion of the errors misunderstandings and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication and more importantly the skills required to minimize their impact.
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$75.00
What to Do When the Going Gets Tough
by Skillsoft - Business
"It is common sense to take a method and try it; if it fails admit it frankly and try another. But above all try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging especially when the stakes are high. Its possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough negotiation? How did you handle it? Moving past the glitches in negotiation requires savvy and an ability to stay focused on your ultimate goal no matter what it takes to get there.
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$75.00
Facilitating Difficult Situations
by Skillsoft - Business
How do you deal with the group that has an exceptionally dominant person who doesnt let anyone else have say or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the group? What do you do when you know someone is deliberately trying to derail your meeting and/or success? What is the best way to clear the air when there is tension? Welcome to the tough stuff in facilitation. In this course you will learn to recognize and deal with the most difficult aspects of facilitating groups. You will explore typical trouble spots like dealing with side conversations. Discover ways to maintain and channel enthusiasm with high-participation groups and turn around low-participation situations. Learn techniques to help you handle sabotage and passive/aggressive behavior. Capitalize on confrontation by shifting your analysis from whats wrong to assessing what is really going on. You will also learn the benefits of conflict and apply tips to transform chaos into creativity.
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$75.00
Managing Your Anger
by Skillsoft - Business
Youre angry and you want to let everyone know it. But is this really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control your anger? This course will help you manage your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of managing your anger and techniques that will be useful for preventing your anger from getting out of control. This series provides techniques that a motivated person can use to deal with manageable anger. These techniques do not replace counseling or other professional assistance where such attention is appropriate.
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$75.00
Taking Control of Your Time Simulation
by Skillsoft - Business
You are the Senior Editor for the catalog and online home furnishings company House and Homes Furniture. Currently you are working against a deadline to complete the copy on the companys new Polynesian Settings collection which is a collection of indoor and outdoor Polynesian-inspired Koa wood furnishings. This is a brand-new line and it has been a constant scramble and struggle to have these pieces included in the upcoming catalogs. The copy is due to both the print and web publishers by Friday and it is already Wednesday. Additionally you belong to the employee activities committee and the company employee barbecue and softball tournament is fast approaching. This is an event that you oversaw the planning of last year and youll have to decide what contributions you can realistically make this year based upon your schedule. You barely have enough time to get your work done so how you balance and manage your time and other activities is critical to your success.
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$75.00
Introduction to IT Project Management
by Skillsoft - Business
Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series you will gain valuable insight into project management with a special focus on managing IT projects. You will also acquire an understanding of how creating strategies and designing plans to deliver projects can provide consistent value and increased profits.
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FREE
Supply Chain Planning and Inventory Management
by Skillsoft - Business
Key components of supply chain management include planning demand and supply along with inventory management. From raw material to finished product planning and managing the process is key to implementing successful supply chain management systems. In this course you will learn how to how to achieve a strategic fit between your supply chain management and competitive strategies. Once your strategies are determined you will learn about the forecasting and planning processes. Finally you will discover different types of inventory management and how to maintain optimal levels of inventory across the supply chain. In other words you will understand what is required to get the right materials to the right place at the right time.
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$75.00
Lean Tools
by Skillsoft - Business
At its heart being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques organizations can become more competitive agile and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In addition the course examines how these improvement tools are used to maintain an orderly and efficient flow of materials throughout the Lean enterprise. By successfully adopting Lean tools companies can move significantly toward assuring their ability to competitively meet their customers needs.
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$75.00
Newborn Gastrointestinal Assessment
by Nursing CE Catalog
Contact Hours: 1.4 Course Description: This module includes the anatomy and physiology of the gastrointestinal system, normal and abnormal findings of the GI system , and related tests and laboratory studies. Course Objectives:Describe the basic anatomy of the gastrointestinal system
Explain the physiology of digestion and the basic roles of the gastrointestinal organs
Review related tests, procedures, and laboratory findings This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 153-2-E-11-865N Course Approved: September 2011 Course Expires: September 2013
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$14.95
HIPAA for Healthcare
by Nursing CE Catalog
Contact Hours: 1.0 Course Description: This module includes a brief overview of the Health Insurance Portability and Accountability Act (HIPAA). It includes a description of the intent of the HIPAA regulation, as well as how HIPAA affects confidentiality and information transfer. Course Objectives:Describe the intent of the HIPAA regulation
Describe how HIPAA affects confidentiality
Describe how HIPAA affects information transfer This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 155-2-E-11-248C Course Approved: September 2011 Course Expires: September 2013
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$14.95
Chain of Infection
by Nursing CE Catalog
Contact Hours: 1.0 Course Description: This module includes a description of the chain of infection and its specific links, discussion of the four key modes of transmission, as well as the common infectious agents found in the healthcare setting. Course Objectives:Identify the six links in the chain of infection
Differentiate the terms: reservoirs, portals of exit and entry, and susceptible hosts
Describe the four key modes of transmission
Identify some of the most common infectious agents in the healthcare setting This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 156-2-E-11-891C Course Approved: September 2011 Course Expires: September 2013
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$14.95
Leadership Styles
by Nursing CE Catalog
Contact Hours: 1.6 Course Description: This module includes a brief overview of various styles of leadership and decision-making and how these styles are applicable in today’s nursing environment. Course Objectives:Recognize and describe four distinct leadership styles
Recognize and describe five styles of decision-making
Describe the values and drawbacks of each leadership style relative to various situations This continuing nursing education activity was approved by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. DISCLOSURES Criteria for successful completion includes a passing score of 70% on the post-test offered at the end of this course. A Certificate of Completion will be issued to all those who pass the post-test. The planning committee members and all content specialists have declared no conflict of interest, no commercial support, no off-label use of products, and no financial relationships as it relates to this activity. Approval of the continuing education activity does not imply endorsement by the provider, ANCC, PA State Nurses Association or CoursePark of any commercial products displayed in conjunction with this activity. Course Code: 158-2-E-11-216L Course Approved: September 2011 Course Expires: September 2013
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