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Non-Ionizing Radiation Safety
by Skillsoft - Health and Safety
This course is designed to familiarize learners with the health implications associated with non-ionizing radiation specifically radio frequency (RF) radiation and measures to protect workers from exposure. ...
$75.00
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Management (Videos) (21 courses)
by MindLeaders
Never before has your contribution as a manager been more important to your organization. This means you are going to have to lead as well as to manage. You need to hire, develop, motivate and retain the right talent. If you're an experienced manager on the move or a new manager, you need answers and solutions, and you need them now. That's what our management programs are all about. ...
$29.99
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Emergency Disaster Preparedness
by Skillsoft - Health and Safety
This one-hour training course was designed and developed to provide instruction on emergency response safety reporting and evacuation of company facilities and work areas in the event of a natural disaster fire bomb threat or other emergency. The procedures contained in this training should be followed unless otherwise directed by your employer police or fire department officials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. ...
$75.00
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Performance Support
by Skillsoft - Business
Performance support is the new training buzzword. In a world that demands instant information and fast response training can no longer suffice as the only solution to performance gaps. Learn how to provide performance consulting using a variety of interventions to address performance challenges. Find out how to create a performance-consulting department to replace your training department and how to prepare your organization for the new age of performance consulting. ...
$75.00
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Customer Service (Videos) (18 courses)
by MindLeaders
Knowing what your customers really need is the key to providing high quality customer service. Being accessible, listening to concerns and resolving problems are fundamental when building customer loyalty. Our programs will help you develop the skills to achieve total customer satisfaction. ...
$29.99
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Analyzing Project Risk
by Skillsoft - Business
Many people enjoy risk as evidenced by the popularity of extreme sports. However in business risk is less welcome or enjoyable. The science of project management was founded in large part to manage risk and prevent it from negatively affecting project objectives schedules and budgets. To help in this effort "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide) - Third Edition includes risk management as one of its nine knowledge areas and offers guidance on managing identifying analyzing responding to and monitoring and controlling risk. In this course you will learn qualitative and quantitative risk analysis techniques that will enable you to identify the probability of various levels of risk and to assess the impact of both negative and positive risks on objectives budget and schedule. ...
FREE
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Back Safety
by Skillsoft - Health and Safety
This course is designed to bring awareness into the work environment and help eliminate preventable back injuries. It will provide information regarding job-specific hazards safe work practices and ergonomics. The content in this course is designed to comply with the intent of the applicable regulatory requirements. ...
$75.00
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Cryogenic Safety
by Skillsoft - Health and Safety
Cryogenic materials are commonly used in the workplace for a variety of purposes such as refrigeration medical applications and rocket propulsion. Due to their extremely cold temperatures cryogenic materials can be hazardous if handled and stored incorrectly. Any employees handling cryogenic materials must wear personal protective equipment. If employees are exposed to the extreme cold of cryogenic materials they should receive treatment immediately to prevent permanent injury. In the event that an individual inhales cryogenic materials he should seek immediate attention to prevent serious injury or death. Cryogenic materials are stored in specially designed containers known as dewars. This course explains how to recognize different types of cryogenic materials in the workplace and identifies the potential dangers of storing and handling these material incorrectly. It identifies recommended equipment and the standard operating procedures for handling and storing cryogenic materials safely. It also describes the most effective course of action if accidents involving cryogenic materials occur including recommended methods for treating employees injured by cryogenic materials. ...
$75.00
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Fall Prevention Awareness - Canada
by Skillsoft - Health and Safety
This one-hour course is intended to provide workers who might be exposed to fall hazards with the information needed to recognize and minimize such hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Workers are also provided information to help them recognize common workplace fall hazards describe fall protection techniques used in general industry describe the primary components of an OHSA Fall Protection program and identify fall protection techniques methods equipment and limitations. This course was developed with subject matter support provided by the Pinchin Group of Companies an environmental health and safety consulting firm with offices across Canada. ...
$75.00
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Effective Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSS Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
Details
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