Relationship Management for Senior IT Executives
by WatchIT
IT leaders today have the opportunity, authority, and responsibility to engage business partners in a genuine business relationship. Therefore, relationship management is a dominant responsibility of a senior IT manager. In this program, Gig Graham of WatchIT, discusses how to improve the working relationship between IT and business managers. He presents ideas on how IT leaders can negotiate their shared needs, resolve their unique needs, communicate regularly, and survive when services and plans have to be adjusted for economic, political, and technical reasons.
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