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WatchIT / SmartPro

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Due Diligence and Don't Be Sorry
by WatchIT
Peter Vogel, partner and chair of the Computer Technology Practice Group at the Dallas-based law firm of Gardere Wynne Sewell LLP, discusses the issues IT managers should negotiate with vendors to improve working relationships and avoid disputes. In addition, he offers solutions to specific IT contract concerns that should help prevent performance problems that frequently lead to lawsuits. Vogel makes his points through real-world scenarios that highlight problems his clients have encountered over the years. In addition, Gary Williams, chairman of The Harbour Group, a business and technology consulting firm also based in Dallas, describes situations he has faced while managing large-scale IT projects for Fortune 500 companies. ...
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Click Stream Analysis: Capture and Retain Customers in Your Web
by WatchIT
Claudia Imhoff, president of business intelligence consultants Intelligent Solutions, reveals how to leverage click stream data to improve Web site performance. When properly analyzed, click stream data can tell organizations: how visitors arrive at their site; where they spend most of their time at the site; what percentage of visits results in sales; what may cause visitors to leave without buying; and what kinds of information or products visitors are searching for. Imhoff looks at trends in e-business, and then defines click stream data. In addition, she details the architecture of a successful e-business, and examines the process flow behind the architecture - including personalization and customization of content for customers. Imhoff concludes by explaining five common mistakes organizations make in their Web CRM initiatives. ...
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Corporate Espionage: Spies Among Us
by WatchIT
Information-related crimes cost businesses over $300 billion per year, and sometimes, bring a successful company to its knees. Our cameras were on hand at the recent FEI Summit in San Francisco, as Ira Winkler, who made a career out of identifying the weaknesses in corporate security systems, disclosed the truth about these devastating losses and the steps you need to take to help prevent them. ...
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CSLA.NET: An Introduction
by WatchIT
CSLA, or the Component-based, Scalable Logical Architecture, is an application development framework that lowers the cost of building and maintaining applications. Initiated in 1999, the .NET implementation CSLA is the result of 12 years of research and development. The expansion of CSLA continues today with the release of CSLA.NET for Silverlight and the forthcoming binding support for the ASP.NET MVC framework. In this report, Rockford Lhotka, the creator of CSLA and Principal Technology Evangelist for Boston based Magenic Technologies, introduces CSLA.NET, discuss its features, benefits and visions for the future. ...
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Corporate Fraud: Profiling and Prevention
by WatchIT
In the aftermath of business and accounting scandals, there has been increased emphasis on – as well as new legislation devoted to – antifraud controls. In this program Peter Goldmann, publisher of "White-Collar Crime Fighter," describes how, by examining the latest fraud statistics and profiles, you can protect your organization from fraudsters. ...
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Communication Strategies for Global Organizations
by WatchIT
Effective communication is mission-critical for global organizations. The technology, devices, and applications that enable clear and complete communication are invaluable to business today. In this report Peter Harrison, CEO of Global Logic a Virginia based company that is a leading provider of global software product development services, offers advice and best practices to IT and business professionals on how to best utilize communication applications and tools from E-mail, and Instant Messaging to Smart Phones and Blackberrys, both efficiently and effectively. ...
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Creating Effective E-Mail Policies
by WatchIT
Michelle Drolet, Founder and CEO of of Towerwall (formerly CONQWEST), an information security company, explains how not having a written e-mail usage policy can increase the risk of lawsuits and the loss of sensitive information, and also result in lost employee productivity. Drolet discusses how an effective e-mail policy can protect your organization from these threats, while maintaining the company's good reputation, and encouraging a harmonious work environment. Drolet begins by outlining why it's essential to have a written e-mail policy, illustrating with examples how it protects the organization and its employees. Then, she examines some of the key elements that should be included in such a policy. Next, Drolet describes best-of-breed technology solutions that enable and complement an organization's e-mail policy and best practices. She continues by explaining the Four E's: Evaluate, Establish, Educate, and Enforce – the foundation of a company's e-mail policy strategy. Drolet concludes by emphasizing the need for ongoing training and education to ensure the effectiveness of the e-mail policy. ...
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Business Intelligence: Best Practices for Successful Project Management
by WatchIT
Managing a business intelligence (BI) project is more involved than managing other types of IT projects. For this reason, BI project management requires different techniques and methods to succeed. This program discusses best practices for organizing and managing a BI project. David Sterling, CEO and principal consultant for Sterling International Consulting Group in North Carolina, explains the differences between managing a BI project and an ordinary IT project. He covers the products, vendor offerings, hardware and software requirements. Sterling then details the management phases of a BI project, from getting the original buy-in to project maintenance. This program shows how to make the most of a BI project investment by picking the right tools, effectively leveraging your resources, using effective staffing and training procedures, and avoiding common pitfalls. The program also looks at case studies of successfully and unsuccessfully managed BI projects. In an interview, Alan Parker, CEO of APower Solutions in Atlanta, GA adds his perspectives on BI project management. ...
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Developing World Class BI, DW and BPM Solutions
by WatchIT
Using appropriate business intelligence, data warehousing and business performance management technologies enables individuals to access relevant, timely, and accurate information for monitoring, analysis, reporting, and decision-making purposes. In this program, Jonathan Wu, Senior Principal of Knightsbridge Solutions, shows business executives how to use these technologies to gain greater insight into their operations and obtain the information they need to enact change within their organizations. Wu looks at the four common characteristics of world-class solutions. He explores best practices used to create these solutions, specifically, development methodology and project team approach. Wu walks the viewer through the phases of development, and details the structure and responsibilities of the project team. ...
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Disaster Recovery Planning: Insights & Best Practices
by WatchIT
Modern organizations are growing increasingly dependent on information technology to run their day-to-day operations. Disasters such as those caused by fires, floods, hackers, computer viruses or terrorism can cripple IT, leaving an organization virtually dead in the water. In order to quickly restore IT services and minimize business interruptions, it is imperative that enterprises have an effective disaster recovery plan in place, tested, and ready to go. In this program Don Norbeck, Director of Product Development for SunGard Availability Services, provides IT professionals with up-to-date insights and best practices they must be considered when creating new or updating existing disaster recovery plans. ...
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