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Dealing with Difficult People (7 courses)
by MindLeaders
This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates. ...
$29.99
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Fundamentals of Business Management (3 courses)
by MindLeaders
The Fundamentals of Business Management series provides learners with basic theories, skills, and tools they can use to improve their performance as managers. ...
$29.99
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Building Relationships (3 courses)
by MindLeaders
How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships. ...
$29.99
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Programs to Benefit Employees (HRCI/PHR - 2007-aligned)
by Skillsoft - Business
The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues including the work rules and practices that apply to employee benefit programs. As a human resources professional you are responsible for helping to ensure that your companys practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to understand to prepare for the Human Resource Certification Institutes Professional in Human Resources certification examination (HRCI/PHR). ...
$59.99
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Knowledge as Strategy: Performance Improvement
by Skillsoft - Business
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves rather than just information will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether its learning a new skill knowing how to manage existing and new knowledge or creating organizational structures that support continuous learning. This course introduces learners to a new focus on performance improvement based on knowledge as the competitive advantage. ...
$75.00
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Human Resources Fundamentals (HRCI/PHR - 2007-aligned)
by Skillsoft - Business
The Human Resource Certification Institutes (HRCI) certification examinations cover a broad range of workforce planning and employment issues including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course youll learn about such things as qualitative and quantitative abilities; budgeting and accounting skills; contract and project management; human relations and human resource technology. All the topics in this course are based on the core knowledge required by HR professionals included in the HR Body of Knowledge recommended by SHRM. ...
$75.00
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Performance Support
by Skillsoft - Business
Performance support is the new training buzzword. In a world that demands instant information and fast response training can no longer suffice as the only solution to performance gaps. Learn how to provide performance consulting using a variety of interventions to address performance challenges. Find out how to create a performance-consulting department to replace your training department and how to prepare your organization for the new age of performance consulting. ...
$75.00
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Workplace Harassment for Employees
by Skillsoft
Harassment at work can have a corrosive effect on an organization's culture and can lead to low employee morale, reduced productivity, and even criminal liability. Focusing on the forms of harassment prohibited by federal law, this course will provide an overview of the types of behaviors that can give rise to harassment claims, including those based on gender, race, color, national origin, religion, age, and disability. It will also discuss the benefits of and strategies for promoting a respectful work environment that is free of all forms of harassment, intimidation, and discrimination. If you have questions about harassment either during or after this course, please contact the designated human resources professional at your company who is trained in this area. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.Audience: All employeesObjectives: Workplace Harassment for Employees recognize examples of the classes that are protected from unlawful discriminatory harassment under various federal and state laws match each federal law that forms the legal basis for preventing harassment in the workplace with the group or class it protects identify examples of behaviors that may constitute harassment recognize the benefits to be gained from being aware of harassment in your workplace identify appropriate actions to take if you are harassed at work Duration: 0.5 ...
$75.00
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Harassment in the Workplace
by Skillsoft
Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various forms of harassment and what can be done to create a harassment-free work environment. It addresses how workplace harassment is defined, how to confront workplace harassment, and how to prevent it. It also offers advice on selecting the best course of action to take should you find yourself involved in an incident of harassment. If you have questions about harassment either during or after this course, please contact the designated human resources professional at your company who is trained in this area. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.Audience: Managers, supervisors, and employeesObjectives: What Is Unlawful Harassment? recognize examples of the classes that are protected from unlawful discriminatory harassment under various federal laws match each act that forms the legal basis for preventing harassment in the workplace with the group or class it protectsRecognizing Workplace Harassment identify examples of behaviors that may constitute harassment recognize the benefits to be gained from being aware of harassment in your workplace When You Are Harassed identify appropriate actions to take if you are harassed at workEmployer Responsibilities in Preventing Harassment identify an employer's responsibilities in preventing harassment recognize the benefits to all employees when a workplace is free from harassment Handling a Harassment Complaint identify the steps that an employer should follow in response to a harassment complaint Duration: 1.0 hours ...
$75.00
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Harassment and Violence Prevention in the Canadian Workplace
by Skillsoft
In recent years, high profile incidents of workplace harassment and violence have heightened employee and employer concerns about safety in the workplace. While the incidents you hear about are often extreme, harassment and violence could happen in the workplace any time. And the way a company deals with even the most seemingly trivial incident, can make the difference between another day at the office, and front page news. This course will explore the forms that harassment can take in the workplace and will also examine the factors that contribute to violence at work. The key to preventing harassment and violence in the workplace is for all employees to be aware of the warning signs and to become familiar with their companies' policies that address these issues. This course is designed for use in all provinces as a training component of an organization's anti-harassment and anti-violence program, such as is required under Ontario's Bill 168. This course was developed with subject matter support provided by the Labour & Employment Law Group of the law firm of Lawson Creamer. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, provincial, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state or province.Audience: All employeesObjectives: Harassment and Violence Prevention in the Canadian Workplace identify examples of behaviours that may be considered workplace harassment recognize the benefits to all employees when harassment isn't tolerated in the workplace identify situations and behaviours that would be considered workplace violence recognize early warning signs of the potential for violent behaviour match examples of behaviour with the stage of violent behaviour they represent recognize the benefits of being familiar with your own company's anti-violence policy Duration: 1 ...
$75.00
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