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Union Awareness
by Skillsoft
According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have the legal right to form unions, and you need a basic understanding of workers' rights, and what rights you have as an employer. It's important to understand why employees form unions, and how best to deal with them in your workplace. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.Audience: Managers and supervisorsObjectives: The Legal Base of Labor Unions identify the main characteristics of labor unions. identify good practices for handling the formation of a union in the workplace. recognize the benefits of good practices when union formation activities occur in the workplace. recognize acceptable employer behavior under labor union laws. identify an employer's obligations to employees under labor union laws. identify the characteristics of a bargaining unit. recognize the clauses in a Collective Bargaining Agreement. recognize the positions, strategies, and subjects of collective bargaining.Employers and the NLRB identify the practices employers can use to prevent union formation in the workplace. recognize the benefits of avoiding union formation in the workplace. match union organizing tactics with their uses. sequence the steps involved in the union recognition process. sequence the process of conducting a union election. recognize examples of how an employer may legally respond to union activity. recognize the role of the NLRB in preventing unfair labor practices. determine how an organization can comply with the NLRA in a given scenario. Duration: 2 ...
$75.00
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Workplace Diversity Awareness
by Skillsoft
During this simulation, you will be employed as a human resources generalist for a growing environmental design firm. Though the company complies with all equal opportunity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a crucial juncture in its growth and expansion, the CEO has instructed you to begin introducing the concept of inclusiveness through a diversity initiative. This simulation contains links to the following course: lchr_01_a03_lc_enus. The types of responses this simulation presents are not intended to apply to all situations. Other responses may be as appropriate or effective, or more so, in particular situations. Individual employees will need to decide, on the basis of their own specific circumstances, how best to respond. Employees who are uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA. As of the date reviewed, the content of this course is in compliance with federal law and court decisions. Due to the rapidly changing nature of the law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass + Green Professional Association, or any individual, employee, agent or representative of those entities liable for any damages resulting from the use of this material, whether the damages are direct, indirect, consequential, or otherwise.Audience: All employees with an emphasis on management and human resource personnel who need to understand and implement compliance policiesObjectives: Workplace Diversity Awareness Simulation communicating the differences between diversity and inclusiveness. outlining the benefits of diversity. demonstrating effective communication. using inclusive language. Duration: 0.5 ...
$75.00
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PCI Compliance: What You Need to Know
by Skillsoft
The payment card industry (PCI) is booming with people using credit and debit cards with increasing frequency for all sorts of transactions, every day. The prevalence of credit and debit card usage creates opportunities for fraud, theft, privacy violations, and counterfeiting. To ensure the safety of cardholder information, the Payment Card Industry has adopted a set of global data security standards (PCI DSS version 2.0), that merchants must adhere to in order to accept payment cards from a payment brand (Visa, Discover, JCB International, MasterCard, American Express), as well as to be able to store, process, and/or transmit cardholder data. This course is meant to provide awareness training for end-users of payment systems (cashiers, back-office processors, etc.) as required by Standard 12.6.1.Audience: Any employee who deals with payment card transactions either at the point of sale or in a "back-office" functionObjectives: PCI Compliance: What You Need to Know identify the types of cardholder data that must be protected under the PCI DSS determine whether a credit card presented by a cardholder is legitimate based on its characteristics and what action to take based on your determination protect cardholder data during point of sale transactions when the card is present Duration: 0.5 ...
$75.00
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Independent Contractors and Temporary Employees
by Skillsoft
Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with the appropriate distribution of risks and responsibilities. This course explains the differences between independent contractors and temporary employees, the benefits and drawbacks of both, and how to get the most out of your hiring practices. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm Sheehan Phinney Bass + Green PA.Audience: Managers, supervisors, and employersObjectives: The Changing Face of Employment identify the reasons for using independent contractors and temporary employees. distinguish between temporary and permanent employees. recognize the difference between independent contractors and permanent employees. determine a worker's status using the IRS three-part analysis. recognize the advantages and disadvantages of working with independent contractors. recognize the advantages and disadvantages of working with temporary employees.Hiring Issues identify the main steps that an employer should take when hiring independent contractors. identify the questions that an employer should ask of a prospective employment agency. differentiate between examples of employer's and agency's responsibilities in a co-employment relationship. select the records that your company should retain in the event of being audited by an agent from the government. identify the government agencies that are entitled to review your company's employment practices. recognize common compliance errors employers make when hiring independent contractors or temporary employees. recognize the benefits of knowing the legal obligations associated with hiring temporary employees and independent contractors. Duration: 1.5 ...
$75.00
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Interviewing and Hiring Practices
by Skillsoft
This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and your interview questions combine to create an impression of you and your organization. It may happen, unintentionally, that your recruiting, interviewing, and hiring processes illegally or unfairly discriminate against "protected" individuals or minority groups. It may also happen that your company communicates the wrong message unintentionally. This course helps to recognize aspects of discrimination in advertising and other recruitment materials, and how to avoid the use of discriminatory language. The course also highlights employers' legal obligations regarding discrimination and other recruitment issues, and the importance of basing your recruitment decisions on a valid business reason or a bona fide occupational qualification. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.Audience: HR professionals, members of management with hiring responsibilityObjectives: The Hiring Process identify an employer's responsibilities regarding antidiscrimination legislation during the hiring process. identify examples of hiring policies that ensure workplace diversity. recognize examples of legal and illegal job advertisement text. identify preoffer employment testing procedures that violate nondiscrimination practice. identify the procedures used to avoid negligence in the hiring process. recognize the benefits of conducting background checks on prospective employees.Interviews and Making Job Offers identify interview techniques that comply with nondiscriminatory hiring regulations. identify the correct procedures to follow during the different stages of a job offer. identify the value of following the correct procedures when making a job offer.Compliance and Reporting Requirements identify the importance of complying with employment equality legislation. identify record-keeping requirements related to the hiring process. identify the legal requirements associated with requesting a consumer report on a job candidate. identify the benefits of adhering to the Fair Credit Reporting Act's hiring guidelines. Duration: 1 ...
$75.00
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Intellectual Property Overview
by Skillsoft
Management is often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How does management perform this function effectively while keeping the law on its side? This course explains the basic types of intellectual property, the legal protections in place, and the potential consequences of violating intellectual property rights. The course covers current copyright, patent, and trademark laws and presents methods for minimizing legal liabilities. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.Audience: Supervisors and all employeesObjectives: Intellectual Property and Copyright identify examples of the different types of intellectual property. recognize the appropriate categories of intellectual property law in a given scenario. recognize examples of creative works that qualify for copyright protection. recognize the benefits of copyright registration. identify the rights granted to a copyright owner by the U.S. Copyright Act of 1976. determine whether creative works meet the requirements of copyright protection in a given scenario. recognize examples of copyright infringement. recognize examples of online copyright infringement. recognize examples of fair use of copyrighted material.Patents and Trademarks identify the appropriate types of patent to apply for in a given scenario. classify examples of patent infringement as direct or indirect infringement. match the different types of trademarks with their descriptions. identify the methods of enforcing your trademark rights. recognize the advantages of registering a trademark. Duration: 1.5 ...
$75.00
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Insider Trading
by Skillsoft
Illegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by insider traders and the companies that they work for. It identifies the main procedures that companies should take to prevent insider trades generally and specifically during pension fund blackout periods. The main rules regarding the reporting of insider trading are also discussed. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.Audience: Managers, supervisors, employeesObjectives: Introduction to Insider Trading distinguish between legal and illegal insider trading. match ethical arguments against insider trading to examples. identify the section(s) of security law that apply in a given scenario. match the forms that insider traders must complete to comply with trading rules to examples. recognize the information that must be completed on a Form 4 for a given scenario. distinguish between penalties for illegal insider trading.Preventing and Dealing With Illegal Insider Trading identify how an effective compliance program can help to prevent insider trading. recognize the benefits of using a compliance program to prevent inadvertent insider trading. identify the transactions that are exempt during pension fund blackout periods to prevent insider trades. recognize key concepts associated with protecting and rewarding those who report on insider trading. Duration: 1.5 ...
$75.00
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Interviewing and Hiring Practices
by Skillsoft
In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to antidiscrimination guidelines. The simulation is based on the SkillSoft series "HR Compliance" and includes links to the following course: LCO0118.Audience: HR professionals, members of management with hiring responsibilityObjectives: Interviewing and Hiring Practices Simulation creating nondiscriminatory employment advertising. demonstrating sound judgment. Duration: 0.5 ...
$75.00
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Microsoft Outlook for Mac 2011: Managing Conversations and E-mail
by Skillsoft
Outlook for Mac 2011 is the productivity application within Office for Mac that provides e-mail, contact management, scheduling, task, and note-taking tools to help you stay organized. You can use Outlook's intuitive interface to categorize and arrange your e-mail messages in a way that best suits your needs. This course shows you how to perform some basic tasks, such as organizing your Inbox using folders, easily color-categorizing e-mails for fast retrieval, and arranging e-mail in Outlook for Mac 2011.Audience: Any individuals and business users with basic Mac computer literacy and a fundamental understanding of e-mail concepts.Objectives: Microsoft Outlook for Mac 2011: Managing Conversations and E-mail manage e-mail conversations set preferences for conversation mode organize the Outlook for Mac inbox categorize e-mails flag e-mails for follow up recognize tips for taming your inbox use rules to organize incoming mail use conversation view organize your inbox with folders assign categories and follow up flags to e-mails organize incoming mails automatically Duration: 1 ...
$75.00
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Moving Beyond E-mail to Maximize Microsoft Outlook’s Potential
by Skillsoft
Anyone who uses Outlook for everyday e-mail, knows how robust the application is when it comes to sharing information and organizing appointments and contacts. What you may not know is how full-featured Outlook is when it comes to other areas such as instant messaging, tasks, notes, and organizing your daily schedule. This course explores Outlook's My Day feature along with tasks, notes, and messaging features in Outlook for Mac 2011.Audience: A broad range of business users who use Outlook for Mac 2011. An understanding of basic e-mail concepts and word processing terminology is assumed.Objectives: Moving Beyond E-mail to Maximize Microsoft Outlook’s Potential use Instant Messaging in Outlook for Mac create a new task arrange and view tasks in different ways use My Day to keep track of your day turn on Out of Office replies work with notes view an overview of a day's schedule automatically respond to incoming mail use instant messaging to communicate with a contact take notes Duration: 1 ...
$75.00
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Microsoft Outlook for Mac 2011: Managing Contacts
by Skillsoft
Outlook for Mac 2011 includes a Contacts feature that houses easy-to-access personal information about people and businesses. You can add your own contacts and include such information as a person's e-mail address, name, phone number, and even a photo to give the contact a personal feel. You can easily import contacts from other files and applications, and export them from Outlook just as efficiently. This course explores these areas of contact management in Outlook for Mac 2011, and includes how to add contacts, contact groups, and arrange contacts.Audience: A broad range of business users who use Outlook for Mac 2011. An understanding of basic e-mail concepts and word processing terminology is assumed.Objectives: Microsoft Outlook for Mac 2011: Managing Contacts recognize how to view Contacts in Outlook for Mac create a contact create a contact group organize and print Outlook for Mac contacts recognize how to sync Outlook contacts with the Mac address book import contacts from Gmail to Outlook for Mac export contacts from Outlook to Gmail create a contact create a contact distribution list customize how contacts display import an address book from another mail application Duration: 1 ...
$75.00
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Microsoft PowerPoint for Mac 2011: Adding Simple Presentation Enhancements
by Skillsoft
PowerPoint for Mac 2011 provides you with all the tools necessary to create and present engaging and effective presentations on the Mac OS X platform. This course will equip you to add tables and graphics to a presentation to increase its impact and display information using holistic and intuitive methods. The specific tools you will learn to use are SmartArt, tables, and charts.Audience: Individuals and business users with basic Mac computer literacyObjectives: Microsoft PowerPoint for Mac 2011: Adding Simple Presentation Enhancements apply SmartArt to a list in a PowerPoint for Mac 2011 presentation edit a SmartArt graphic in PowerPoint for Mac 2011 create a table in a PowerPoint for Mac 2011 presentation edit a table in a PowerPoint for Mac 2011 presentation add a chart to a PowerPoint for Mac 2011 presentation match chart types available in PowerPoint for Mac 2011 with their corresponding uses use SmarArt in a presentation create and format a table in a presentation add a chart to a presentation Duration: 1 ...
$75.00
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Microsoft Outlook for Mac 2011: Scheduling with the Calendar
by Skillsoft
While Microsoft Outlook is known for being a robust e-mail application, it also includes a calendar system that can be used for efficient information management. This course explores the many features of the Outlook Calendar, including how to use Calendar to add appointments, set appointments as recurring events, set reminders for appointments, and schedule meetings. The course also explains how to customize the appearance of the calendar to best suit your needs.Audience: A broad range of business users who use Outlook for Mac 2011. An understanding of basic e-mail concepts and word processing terminology is assumed.Objectives: Microsoft Outlook for Mac 2011: Scheduling with the Calendar change the Calendar work schedule recognize how to navigate Calendar view in Outlook for Mac create an appointment edit an appointment to create a recurring appointment add a meeting to your calendar and invite attendees track, update, or respond to meeting invites add a lunch event to a calendar create and send a meeting invite update a meeting invitation respond to a meeting invitation Duration: 1 ...
$75.00
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Microsoft Outlook for Mac 2011: Getting Started
by Skillsoft
Microsoft Outlook for Mac 2011 enables you to send and receive e-mails in an intuitive manner, using a streamlined interface. This course explores the Outlook for Mac interface, including such key features as the ribbon, menu system, and Navigation Pane. The course also teaches you how to open an e-mail, how to add contacts to an e-mail, and how to reply to a message.Audience: Any individuals and business users with basic Mac computer literacy and a fundamental understanding of e-mail concepts.Objectives: Microsoft Outlook for Mac 2011: Getting Started recognize how to use the main elements of Mail view in Outlook for Mac 2011 locate help on a specific task create and send an e-mail view and respond to incoming e-mail messages recognize how Outlook alerts you to new e-mail create a new e-mail message format and spellcheck an e-mail message before sending respond to incoming e-mail messages Duration: 1 ...
$75.00
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Microsoft Outlook for Mac 2011: Mastering E-mail
by Skillsoft
Outlook for Mac 2011 offers a variety of features that allow you to deliver polished and professional correspondence that includes a variety of types of attachments, embedded rich content such as photographs, and finishing touches such as custom signatures. For advanced filtering of your messages, Outlook offers a number of handy Search tools to help you locate and narrow your results. This course explores adding and previewing e-mail attachments, inserting photos and links into messages, creating signatures, and searching your inbox for exactly what you need.Audience: A broad range of business users who use Outlook for Mac 2011. An understanding of basic e-mail concepts and word processing terminology is assumed.Objectives: Microsoft Outlook for Mac 2011: Mastering E-mail preview, open, save, and print attachments attach files to an e-mail message add pictures to e-mail create and add signatures to e-mails insert hyperlinks print a message in Outlook use Outlook's search features recognize how to use Smart Folders to store searches preview and save an attachment send a picture create a default signature search Outlook mail and print an e-mail Duration: 1 ...
$75.00
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Microsoft Excel for Mac 2011: Saving, Sending, and Printing Workbooks
by Skillsoft
Excel for Mac 2011 makes it easy for you to save, print, and share workbooks and worksheets. When you create an Excel workbook, you will most likely want to save it for future use, and in many instances, print it to save a hard copy or share with someone else. This course describes these Excel features and explains how to use them to increase your efficiency and productivity, including sharing your workbooks with colleagues using SkyDrive and SharePoint.Audience: Any individuals and business users with basic Mac computer literacy.Objectives: Microsoft Excel for Mac 2011: Saving, Sending, and Printing Workbooks save a workbook in a different format change the default save settings share and send a workbook preparing a workbook for printing print a workbook save a workbook share a workbook preview and print a workbook modify default save settings Duration: 1 ...
$75.00
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Microsoft Office 2010: Managing Information with OneNote
by Skillsoft
Microsoft OneNote 2010 is a digital notebook application that lets you manage information quickly and efficiently much like a paper notebook you would use to take meeting or class notes. This application lets you type, paste, print, add web clips, audio, video, add handwritten notes to a notebook and to send content from other applications. You have a number of options for expanding notebooks. You can move things around on every page and a notebook can store an infinite amount of data, dependent only on the limitations of the storage location. This course explores the basics of OneNote 2010 including an introduction to the interface, ways of formatting your notebook''s text, methods of adding links, images, and tags to a note, and organizing content into sections and pages.Audience: A broad range of business users with basic computer proficiency including the fundamentals of word processing, e-mail, and presentation systems.Objectives: Microsoft Office 2010: Managing Information with OneNote create a new notebook in OneNote 2010 recognize how to create content for a OneNote 2010 Notebook recognize how to use formatting and editing features in OneNote 2010 organize information using OneNote 2010 add a Tag to a Note in OneNote 2010 search for data in OneNote 2010 use OneNote 2010 organization features Duration: 1 ...
$75.00
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Microsoft Office 2010: Sharing Information with OneNote
by Skillsoft
OneNote 2010 allows you to share your notes, by e-mail, SharePoint, SkyDrive, or by blogging them. You can collaborate on a shared notebook in a live session in which co-workers can edit and add to notes at the same time. This course explores OneNote''s integration with other Office applications such as Outlook, Word and PowerPoint, and covers remote access, sharing, and privacy settings.Audience: A broad range of business users with basic computer proficiency including the fundamentals of word processing, e-mail, and presentation systems.Objectives: Microsoft Office 2010: Sharing Information with OneNote use OneNote 2010 and Outlook 2010 integration features use OneNote 2010 Office Suite integration features use OneNote 2010 Web-based Notebooks identify the features available for working with notes in OneNote 2010 Mobile share content in OneNote 2010 collaborate with others in OneNote 2010 use OneNote 2010 to integrate with other Applications use OneNote 2010 to share information and collaborate with others Duration: 1 ...
$75.00
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Microsoft Excel for Mac 2011: Moving Data and Modifying Worksheets
by Skillsoft
Excel for Mac 2011 enables you to produce intuitive and attractive workbooks, and lets you rearrange and move data within the workbooks and worksheets easily. This course explores methods of copying and moving data within a worksheet. It also demonstrates how to modify the layout of a worksheet by adding, removing, and resizing rows and columns. In addition, the course examines ways of inserting new worksheets, deleting worksheets, and rearranging worksheets within a workbook.Audience: Any individuals and business users with basic Mac computer literacy.Objectives: Microsoft Excel for Mac 2011: Moving Data and Modifying Worksheets copy and move data use paste options to preview and control how data displays insert and delete rows, columns and cells format rows and columns insert and delete worksheets copy or move worksheets copy and paste data insert and modify rows and columns copy and modify worksheets Duration: 1 ...
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Microsoft Excel for Mac 2011: Using Basic Formulas
by Skillsoft
Formulas are the building blocks of data calculation in Excel for Mac 2011. Being able to use formulas to perform everything from easy to complicated calculations not only simplifies your work but also helps to reduce the number of errors that can arise in such complex tasks. This course introduces formulas, demonstrates how to create and edit them, copy and paste them, and how to check for errors that can arise when using formulas in Excel for Mac 2011.Audience: Any individuals and business users with basic Mac computer literacy.Objectives: Microsoft Excel for Mac 2011: Using Basic Formulas identify elements of a formula recognize how Excel calculates precedence in a formula recognize examples of reference types used in Excel formulas create and insert formulas create a name and use in a formula edit formulas correct common error values create a formula correct and edit a formula use a name in a formula copy and paste a formula between cells Duration: 1 ...
$75.00
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Microsoft Excel for Mac 2011: Using Basic Functions
by Skillsoft
One of the great features of Excel for Mac 2011 is its ability to perform a wide variety of functions to make your use of Excel easier. Functions are built-in formulas that save you time by allowing you to choose one that suits your needs rather than creating a complex formula from scratch. This course introduces you to the components of functions, and how and when to use a particular function in the most efficient and practical way.Audience: Any individuals and business users with basic Mac computer literacy.Objectives: Microsoft Excel for Mac 2011: Using Basic Functions identify Excel's built-in functions enter functions in worksheets use financial functions use date and time functions create logical functions use an AutoSum function to perform a basic calculation use a financial function to calculate the depreciation of asset use a logical function Duration: 1 ...
$75.00
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Microsoft Excel for Mac 2011: Inserting Basic Charts
by Skillsoft
Charts make data easier to understand by providing a clear diagrammatic representation of your information. By using Excel for Mac 2011's strong charting capabilities, you can create attractive and organized representations of worksheet and workbook data, and you can easily insert and customize charts to suit your needs. This course demonstrates how to effectively insert and edit charts in Excel 2011. It explores the abundance of available chart types such as column, pie, and bar charts, and the best use of each type. The course also shows how to modify the layout and format of charts.Audience: Any individuals and business users with basic Mac computer literacy.Objectives: Microsoft Excel for Mac 2011: Inserting Basic Charts recognize when to use different Excel charts show data trends with sparklines insert a chart identify the elements of an Excel chart update an existing Excel chart's style, layout, or location change a chart's source data insert a chart update a chart's type, layout, and style update a chart's source data Duration: 1 ...
$75.00
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Microsoft Office 2010: Lync Meetings, Calls, Sharing and Collaboration
by Skillsoft
Lync 2010 offers multiple methods of communicating with colleagues and allows you to integrate voice and video into your communications. In addition, Lync 2010 provides means of collaboration with both scheduled and unscheduled online meetings, conference calls, and video calls. This course explores the considerations involved in planning an online meeting, including the Online Meeting Options dialog box, access and presenter options, and audio and language options. In addition, it examines the various configuration options available to meeting presenters, such as managing participants, interacting with meeting content, modifying permissions, and audio and video options. The course explores the process of joining a scheduled online meeting, configuration options available to meeting participants, and starting unscheduled meetings using the Meet Now feature and the Contacts list. Configuring audio and video, starting and answering Lync calls, adding voice to in-progress conversations, starting a conference call, video calls, and recording options are also explored. The course also describes how to use sharing and collaboration features in Lync.Audience: End users seeking proficiency in the use of Microsoft Lync 2010Objectives: Microsoft Office 2010: Lync Meetings, Calls, Sharing and Collaboration send a Lync online meeting or conference call request join an online meeting work with online meeting features and controls use Lync unified conferencing features use Sharing and Collaboration features in Lync use meeting, sharing, and collaboration features in Lync 2010 Duration: 1 ...
$75.00
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Microsoft Office 2010: Getting Started with Lync
by Skillsoft
Lync 2010 offers a full unified communications platform ideal for use in a business environment. Using Lync 2010 features such as instant messaging, audio and video-enabled meetings, Group Chat, Skill Search, activity feeds, enterprise voice, and Lync Attendant allows seamless and efficient communication among local and remote users. This course introduces Lync 2010 and the host of available features. It describes how to sign in to and out of Lync 2010 and customize your personal preferences. In addition, this course explains the concept of presence, and the various presence options that are available. Adding and organizing contacts, and viewing contact information, as well as instant messaging single or multiple users, and other IM-related options are also covered.Audience: End users seeking proficiency in the use of Microsoft Lync 2010Objectives: Microsoft Office 2010: Getting Started with Lync start Lync and set it to start automatically personalize your presence and contact details in Lync add and manage contacts in Lync customize your privacy settings in Lync use instant messaging in Lync use the basic features of Microsoft Lync 2010 Duration: 1 ...
$75.00
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Getting Started with Mac OS X Lion for End Users
by Skillsoft
OS X Lion is version 10.7 of Apple Inc.'s OS X desktop and server operating system for Macintosh computers. Built on a UNIX foundation, OS X takes full advantage of the technologies in Mac computers so that all aspects of a Mac work together, from the default browser - Safari - to the iLife suite of applications. OS X Lion includes plenty of new features, including improved desktop management and multitouch gestures. This course introduces experienced Mac OS X users and novices alike to the features of OS X Lion, including the desktop interface, new features in OS X Lion, and how to manage workspaces with Mission Control.Audience: End users with some knowledge of computers, who are either new to OS X or new to OS X LionObjectives: Getting Started with Mac OS X Lion for End Users recognize how to use multitouch gestures recognize how to end your Mac session use the Dock in Lion OS X navigate windows in OS X Lion use widgets in the Dashboard use Mission Control in OS X Lion perform basic tasks on the OS X Lion desktop Duration: 1 ...
$75.00
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