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We Just Got a SMART Board
by SMART Enterprise
You just got your SMART Board interactive whiteboard, so now what? This course is designed to help beginners who have never used an interactive whiteboard get started with their visual collaboration solution. ...
FREE
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Preventing and Responding to Cyberbullying
by CoursePark Open Learning Network
Do you feel unprepared to start a conversation about cyberbullying? This 30-minute course empowers even those with limited technology skills to educate young people about how to prevent and respond to cyberbullying. The recommended audience for this course includes teachers, parents and school administrators. ...
FREE
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Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
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CME SMART Solutions Webinar 2: Cash Flow Optimization During a Recession (Part 2/2)
by Canadian Manufacturers & Exporters (CME) - Public Courses
March 25, 2009: archive of Webinar presented by Patrick Pardoe, Managing Partner of the consulting arm of BDC (Business Development Bank of Canada) provides advice on getting your manufacturing or exporting business through tough times by carefully reviewing, adjusting, and acting on problems in your company's Income Statement. Part 2 of 2. ...
FREE
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Self Care 101 for Nurses
by Nurse Keith
An overview of the importance of personal and professional self care for nurses
FREE
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