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We Just Got a SMART Board
by SMART Enterprise
You just got your SMART Board interactive whiteboard, so now what? This course is designed to help beginners who have never used an interactive whiteboard get started with their visual collaboration solution. ...
FREE
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Preventing and Responding to Cyberbullying
by CoursePark Open Learning Network
Do you feel unprepared to start a conversation about cyberbullying? This 30-minute course empowers even those with limited technology skills to educate young people about how to prevent and respond to cyberbullying. The recommended audience for this course includes teachers, parents and school administrators. ...
FREE
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H1N1 for Employees
by H1N1 Training : CoursePark
Training on H1N1 awareness for your employees.
FREE
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Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
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Think Mini! A Formula for Optimizing Training Time
by The Effectiveness Group - Leadership Courses
This course is designed to help learning and performance professionals rethink the amount of time allotted to training. The reader is invited to “think mini” when designing a training program. A simple instructional design formula is offered. ...
FREE
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A Perfect match: Decoding Employee Engagement
by The Effectiveness Group - Leadership Courses
Work engagement is a strong connection to our job that allows us to reach unprecedented levels of competence, efficiency, and satisfaction. This course will introduce you to this topic. You will learn why some people may be more engaged than others and will have the opportunity to reflect on your own engagement. You will also gain valuable insight on how you can, as a leader, help others increase their engagement at work. ...
FREE
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Social Media in Plain English
by CoursePark Business Essentials
Simple explanation of social media
FREE
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CME SMART Solutions Webinar 2: Cash Flow Optimization During a Recession (Part 2/2)
by Canadian Manufacturers & Exporters (CME) - Public Courses
March 25, 2009: archive of Webinar presented by Patrick Pardoe, Managing Partner of the consulting arm of BDC (Business Development Bank of Canada) provides advice on getting your manufacturing or exporting business through tough times by carefully reviewing, adjusting, and acting on problems in your company's Income Statement. Part 2 of 2. ...
FREE
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Decoding Personality: Five Factors of Strength
by The Effectiveness Group - Leadership Courses
This course introduces basic concepts in human personality, a vital concept for leaders. You will learn how personality impacts your everyday behaviors and your ability to influence others. You will also learn about the Five Factors, a personality model that has taken the psychological community by storm. ...
FREE
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Developing Teams
by Linked:HR Free Learning Network
All about how to develop teams
FREE
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