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Communication (Videos) (15 courses)
by MindLeaders
Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power - the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully. ...
$29.99
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Photoshop CS4 (13 courses)
by MindLeaders
Adobe Photoshop CS4 is the leading digital image editing software. The Photoshop CS4 interface lets you work intuitively to design and manipulate images for print layouts, web publishing, multimedia, video, and photography. Photoshop CS4 is the perfect tool for establishing a workflow that can help you express creativity in visual form. ...
$29.99
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Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
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Microsoft Office 2010 (5 courses)
by MindLeaders
Microsoft Office 2010 improves on Office 2007 to make your working day even more efficient and effective. New image-editing tools help you design documents that stand out from the crowd. New social networking tools help you connect with colleagues. You can post documents to the Internet, and then view or edit those documents through a Web browser or mobile phone. You can embed and edit videos within slide presentations, and turn slide presentations into videos themselves. You can track trends in spreadsheet data with new filtering and visualization tools. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Show Me Hows allow learners to access instructional demonstrations from all courses in the series. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Full-page images allow learners to experience an application as if it were open on their computer. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized learning path based on the results of a pre-test. A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner's progress in a course. ...
$29.99
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IT Project Management Essentials: Introduction to IT Project Management
by Skillsoft
The successful delivery of information technology (IT) projects requires managers to adapt project management processes and tools to account for the specific characteristics of the IT environment. By applying these processes and tools in a way that suits the project type and complexity, managers can significantly improve project success rates. This course describes how IT projects differ from other project types and points to the benefits of applying project management principles to IT projects. It provides an overview of the activities you carry out in each of the phases of an IT project and describes key project management tools.Audience: IT project managers and IT professionals preparing to take on IT project management responsibilities, as well as managers who support IT project managersObjectives: IT Project Management Essentials: Introduction to IT Project Management recognize the benefits of being able to use project management tools and techniques for IT projects distinguish between characteristics of IT projects and non-IT projects distinguish between activities that are carried out in each IT project phase match key project management tools to their descriptions Duration: 1 ...
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Internet Marketing (4 courses)
by MindLeaders
There are well over 100 million web sites on the Internet. How can you make yours stand out among such a huge crowd? How can your site attract the notice of your audience and of the search engines that your audience will use? This series will put powerful, simple tools in your hands to give your web site its own voice and to carve out its place on the Internet. ...
$29.99
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Self-Management (Videos) (15 courses)
by MindLeaders
Successful organizations are made up of individuals who are continually focused on developing the right skills for their job. Our self-management programs will help you develop the skills you need now and for your future. ...
$29.99
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IT Project Management Essentials: Initiating and Planning IT Projects
by Skillsoft
If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project – the initiating and planning phases – a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it needs to be done, and how much it will likely cost. Although the plan may change as the project progresses, it’s important to get down as much detail as you can at the very beginning. This course describes how to initiate an IT project effectively. It then focuses on three key areas of planning – developing a work breakdown structure, schedule planning, and cost planning.Audience: IT project managers and IT professionals preparing to take on IT project management responsibilities, as well as managers who support IT project managersObjectives: IT Project Management Essentials: Initiating and Planning IT Projects match steps you take when initiating an IT project to examples of how they are carried out sequence examples of the steps in developing a work breakdown structure recognize the benefits of being able to develop an effective work breakdown structure sequence activities for developing a project schedule match project cost estimating techniques to their descriptions Duration: 1 ...
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Career Development (Videos) (2 courses)
by MindLeaders
It is your responsibility to take charge of your own career path. Our career development programs will help you set goals, create an effective career plan and manage your own professional development and growth. ..... Total Items: 2, Total Time: 2.2 hour(s)..... Audience: Non-Managers, Front Line Managers..... Features: This series is presented using streaming video... Interactive questions appear periodically during this video to engage the learner and reinforce key concepts... An index lists the key sections of the video, with the ability to select sections to play... Slides accompany the videos and reinforce the learning topics... These slides can be downloaded for reference after the course is completed... A full-text transcript of the video can be viewed. Text in the transcript is selectable to choose a point to play the video. ..... Career Development (Videos): Been There, Done That, Now What? ..... Time: 2 hour(s) ..... Description: This course provides information on reconditioning yourself for success... Objectives: Assess ways you can recondition yourself... Define what you want... Apply the power principles to your work ..... Topics: Reconditioning yourself... Define what you want... Challenge the status quo... Power principles... Personal commitment ..... Career Development (Videos): The Influence Edge and Your Career ..... Time: 12 minute(s)..... Description: You are the main influencer of your career. Therefore, you need to know how to put together clear strategies for your development. During this program, you'll learn the steps of career development and the influence strategies to help you stay on track to reach your goals. In addition, you'll learn how to influence others to help make your development and career plans a reality ...... Topics: Introduction ... Influencing Your Career ... Career Goals ... Career Development ... Influence Strategies ... Summary ... ...
FREE
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SMART Evaluación de Formación Técnica Nivel 2 - Examen Final
by SMART Technical
Este curso es la Evaluación Certificación de Formación Técnica Nivel 2.
$199.00
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