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Getting Started with Excel 2010
by Skillsoft
Excel 2010 is the newest version of Microsoft's comprehensive spreadsheet tool that offers features that support a wide range of functions. The Ribbon menu is unique to Microsoft Office and stacks the many features of Excel into related tabs, making it easy to quickly access the ones you need. Backstage view is a streamlined gathering of all file-level tools, such as those used for saving, printing, and sharing your files. This course explores these topics and many other basics of Excel 2010, including opening the application, creating new spreadsheets, entering data and, AutoFill features. It also provides an introduction to the many tools that will help you create and use your spreadsheets productively.Audience: Individuals and business users with basic computer literacyObjectives: Getting Started with Excel 2010 start Excel 2010 and open an existing workbook identify the features of spreadsheets recognize the functions of key Excel 2010 interface elements create a new workbook enter data in a given scenario open a workbook based on an existing template open an Excel workbook enter data into an Excel workbook Duration: 1 ...
$75.00
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Getting Started with Word 2010
by Skillsoft
Word 2010 is the newest version of Microsoft's dynamic word processing tool and it offers features that allow you to create attractive and engaging documents. The Ribbon menu, which is unique to Microsoft Office, organizes Word’s many features into related tabs and makes it easier to quickly access those you need. The new Backstage view provides a single streamlined 'stage' for all file-level tools, such as those used for saving, printing, and sharing your files. This course explores these topics and many other basics of using Word 2010, including opening the application, creating new documents, and an introduction to the many tools that will help you create and edit your documents.Audience: Individuals and business users with basic computer literacyObjectives: Getting Started with Word 2010 recognize tasks you can perform in Word 2010 open a Word 2010 document create a new document in Word 2010 distinguish between the various ways of entering, selecting, and deleting text in Word 2010 distinguish between the primary functions of key Word 2010 user interface components use basic features of Word 2010 Duration: 1 ...
$75.00
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Getting Started with Outlook 2010
by Skillsoft
Outlook 2010 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary to manage e-mail, scheduling , tasks, and communication. The Outlook 2010 interface has been updated and now uses the ribbon instead of menus, which makes it easier to locate the commands you need. This course addresses the basic features and functionality of Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails.Audience: A broad range of business usersObjectives: Getting Started with Outlook 2010 distinguish the main elements of Mail view and their functions recognize how the features in Mail view are used create a new e-mail message view incoming e-mail messages respond to e-mail messages create a new e-mail message view an incoming e-mail message respond to an e-mail message Duration: 1 ...
$75.00
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Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
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IATA 1: Hazard Class Identification/Classification
by Skillsoft - Health and Safety
This training course will introduce the requirements of the International Air Transport Associations Hazardous Materials Regulations including definitions an introduction to the Hazard Classes and the List of Dangerous Goods. The proper identification preparation and transportation of hazardous materials affect everyones safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. ...
$75.00
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Office 2010 New Core Features
by Skillsoft
With the release of Microsoft Office 2010, Microsoft has focused its suite of products to meet the ever-changing needs of its end users – both corporate and individual. Using Office 2010, you can share information seamlessly with an individual in the office next door or around the world, and access information anywhere, anytime using mobile devices. Office 2010 includes new graphic and video editing and creation tools to enable you to create visually stunning presentations and documents. Office 2010 provides increased flexibility for analyzing and storing data, managing e-mail messages and contacts, and customizing the interface the way you want it. This course explores key new features and enhancements in the Office 2010 suite of products. It also introduces product-specific new features and enhancements in the 2010 releases of Word, Excel, PowerPoint, and Access. These new and enhanced features include Office Backstage, Live Preview Paste, Sparklines, Slicers, graphic and video creation and editing tools, PowerPoint Broadcast Service, screenshot capture and clipping tools, Web Apps and Office Mobile.Audience: Individual and corporate end-users with a working knowledge of Office 2007's standard functionality and general computing skillsObjectives: Office 2010 New Core Features use the new Backstage view feature when creating content in Microsoft Word 2010 identify key new features and enhancements for creating content using Microsoft Word 2010 use the new and enhanced data analysis features in Microsoft Excel 2010 to highlight key information identify new features for data sharing and working remotely with Microsoft Excel 2010 identify performance improvements and key new features supporting sharing and collaboration in Microsoft PowerPoint 2010 use key new features in PowerPoint 2010 to enhance your presentations identify the key new features and enhancements for creating and designing Microsoft Access 2010 databases recognize the enhancements in Microsoft Access 2010 for presenting, analyzing, and sharing data use new and enhanced features in Office 2010 to create rich content, for a given example Duration: 1 ...
$75.00
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Asbestos Awareness
by Skillsoft - Health and Safety
This one-hour course will provide you with information about the serious health hazards associated with exposure to asbestos. It will also address where asbestos is commonly found how it can potentially affect you and what you need to do to protect yourself and others from exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. ...
$75.00
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Saving, Sending, and Printing Excel 2010 Workbooks
by Skillsoft
Excel 2010 makes it easy for you to save, print, and share workbooks and worksheets. When you create an Excel workbook, you will most likely want to save it, and in many instances, print it to save a hard copy or share with someone else. New features of Excel 2010 also allow you to easily collaborate with others by using the Sharing option in Backstage view. All of these options – saving, printing, and sharing – are grouped together on the File tab for convenience. This course describes these Excel features and explains how to use them to increase your efficiency and productivity.Audience: Individuals and business users with basic computer literacyObjectives: Saving, Sending, and Printing Excel 2010 Workbooks save a workbook in a different format save an Excel workbook change the default save options in Excel 2010 share and send a workbook use the Page Setup settings to prepare a worksheet for printing print an Excel 2010 workbook save a workbook share a workbook prepare and print a workbook Duration: 1 ...
$75.00
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Moving and Getting Around in Excel 2010
by Skillsoft
While it can look complicated and daunting, navigating the Excel interface isn't as difficult as it first appears. This course will show you how to move around the Excel interface using the various keys on the keyboard, such as the Home and End keys, and Ribbon commands. The course also covers the ways in which you can view and arrange workbooks and worksheets to be the most useful and shows you how you can access Excel's many Help features.Audience: Individuals and business users with basic computer literacyObjectives: Moving and Getting Around in Excel 2010 move around a worksheet recognize how to navigate around Excel in a given scenario get Help on Excel tasks or commands alter your view of the worksheet recognize how Workbook Views alter the appearance of a worksheet recognize how to zoom in or out of a worksheet work with different windows in Excel 2010 work with panes in Excel workbooks move around a worksheet alter your view of a worksheet arrange and view workbook data Duration: 1 ...
$75.00
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Applying Basic Data Formatting in Excel 2010
by Skillsoft
Excel 2010 provides a number of tools and features that allow you to visually enhance the appearance of worksheets and workbooks. Data and cells can be manipulated and customized using various positioning and formatting features. This course explores the processing of formatting cells and text, using tools such as the format painter and changing the way text is presented in order for it to be more visually appealing. This course also explains the various options for formatting numbers in Excel 2010.Audience: Individuals and business users with basic computer literacyObjectives: Applying Basic Data Formatting in Excel 2010 apply basic text formatting apply and copy cell formatting recognize how alignment commands change the position of text apply and modify number formats match number formats with examples format text and cells align text in a cell modify and apply a number format Duration: 1 ...
$75.00
Details
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