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WatchIT / SmartPro

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Project Management Roles and Responsibilities
by WatchIT
Bob Jones, Managing Director of Answerthink's Program Management consulting practice, offers an in-depth look at the roles and responsibilities required to manage IT projects successfully. In an interview, Dan Hill, Vice President, Projects and Solutions Delivery for Exelon Business Services Company, talks about his experiences managing projects for one of the nation's largest electric utility companies. Jones discusses the competencies and processes required to be an effective project manager. He also highlights enabling tools and technologies, and outlines attributes of one successful and one unsuccessful project via two real-world case studies. ...
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Spam, Worms and Viruses! Managing Malicious E-Mail
by WatchIT
The rising tides of unsolicited commercial e-mail – spam – and e-mail-borne security risks, such as viruses and worms, not only pose special challenges for enterprises, but also add significant costs. Ray Everett-Church, privacy consultant and author, explains how spam affects your organization and discusses tools and techniques you can use to reduce this threat. In an interview, Karl Barth, E-mail Administrator, Office of Information Resources and Technology at Drexel University in Philadelphia, describes how the university employed new solutions to combat the crippling volumes of e-mail it was receiving. Everett-Church discusses the history of spam, explains how spammers operate, and shows what spam costs your company. He points out why spam is so difficult to stop, and then describes the first generation of anti-spam solutions and their overall effectiveness. Everett-Church examines the next wave of solutions and explains how they can help IT departments reduce costs. Finally, he describes the technologies that are your best bet to solve your spam problem. ...
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Extreme Project Management: How to Survive Fast-Track Projects
by WatchIT
How can your organization manage its projects efficiently and effectively? Howard Rubin offers insights, as well as strategic and tactical plans that map a clear path to bringing projects in on time and on cost. He answers the following questions: ~ How can you decrease project overhead while ensuring they come in on time? ~ How can you shorten project time and decrease project cost, yet still bring projects in on deadline? ~ What are some fast-track challenges and tools used by effective project managers? ~ What are some of the pitfalls of risk management? ~ What are the benefits of formalization, standardization and business case analysis in project management? ~ How can your organization increase the business value of its IT projects? ...
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Business Process Reengineering: Today's Battleground
by WatchIT
What should a corporation's leaders do when they realize that their company has lost its competitiveness? To regain their organization's 'edge,' management guru and best-selling author James Champy urges financial executives to become actively involved in, rather than merely support, the redesign of business processes. ...
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Building and Maintaining an Effective Internet Presence
by WatchIT
If a friend or foe, work colleague or headhunter were to Google you today, what would they find? A positive squeaky-clean reflection of you, or damaging information, photos or even video that presents evidence of a less then stellar past? Your Internet presence is critical to your personal and professional life and it pays to be very cautious about personal information you post online, as well as keeping a close eye on what is said by others about you. In this program Ted Demopoulos, founder and principle of Demopoulos Associates, offers insights and the best practices for building and maintaining an effective Internet presence. ...
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Are You on the Software Police's Most Wanted List?
by WatchIT
In recent years, software vendors – and their affiliated 'software police' – have stepped up their onsite audits of computer systems at U.S. businesses. Peter Vogel, a partner in the law firm of Gardere Wynne Sewell, explains why you should conduct a 'self-audit' of your company's computers to check for unlicensed software. ...
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Application Security Principles
by WatchIT
Businesses depend on robust, reliable, and secure software to ensure their continued operation. But with a lot of software, security is cobbled on as an afterthought. According to consultant Ted Demopoulos, security needs to be part of the system design, because adding it later can be difficult, if not impossible. In this program, he explains the principles for developing reliable and secure software, noting that they don't depend on the underlying operating system, networking, or development language. Demopoulos opens the program with an introduction to application security principles, explaining that there is a lot more involved than simply writing good code. Next, he looks at security issues in development, focusing on balancing security requirements and practical considerations. Demopoulos continues by exploring threats, vulnerabilities, and risks, and paying special attention to threat modeling techniques. He also examines secure programming concepts and implementation issues. Demopoulos concludes with a look at security testing and code reviews. ...
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Aligning Human Potential With Resources
by WatchIT
Has your organization restructured, downsized, upsized, matrixed, aligned functionally, or streamlined strategically, but to no avail? According to Hellen Davis, President and CEO of Indaba, you don't need to constantly restructure. Instead, you need stability and consistency to propel your organization into the future. To build trust and empower employees, you need a solid foundation, so keep your current structure. In this program, Davis, a corporate strategist, executive consultant, and motivational speaker, describes and explains the advantages of the RA2 Interface, an organizational model for responsibility, accountability, and authority. She discusses why responsibility includes choice, explains how to determine accountability, and describes how authority grows out of the responsibility and accountability components of the RA2 Interface. Davis continues by discussing how the RA2 Interface handles the challenge of successfully integrating business objectives into an organization. She then outlines the importance of cooperation and stability, and describes how the double solid lines diagram creates chaos in an organization. Davis concludes by detailing how managers and employees must work together to prioritize the individual's workload. ...
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A Measured Perspective on ERP: Making Stone Soup Taste Good
by WatchIT
Doug Brindley, president of Software Productivity Research (SPR), uses a classic children's story to illustrate the complexity of an ERP implementation. In this program, he examines the software metrics that must be used and understood by an enterprise when taking on such a challenging project. Brindley maps out an ERP implementation, looks at average productivity statistics, and suggests a new way to estimate real costs and schedules. He begins by offering a function point primer, and then provides a bird's-eye view of an ERP implementation, including a discussion of such items as bolt-ons, middleware, interfaces, satellites, and data conversion. He also explores the historical basis for estimating the complete body of work. These estimates entail elements such as cancellations, productivity, cost overruns, staffing, cost per function point, and delivered defects. Finally, Brindley looks at how the entire culture of a company must change to accommodate this new ERP landscape. ...
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Business Continuity and Disaster Recovery
by WatchIT
Most businesses think of disaster recovery as strictly a technology issue when, in fact, it's first a business and people issue -- and technology follows from there. Consequently, this program is intended for business managers at all levels, not just technicians. In this program, Bill Abram, president of technology consulting company Pragmatix, discusses the key elements of business continuity and disaster recovery, and provides important information and concepts you can immediately put to use in your business. First, Abram explains why business continuity and disaster recovery planning are important. Next, he covers the two critical factors that drive your business continuity planning: Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Abram continues by describing the four simple elements of a disaster recovery plan. He then discusses what you need to know to implement a solution. Abram concludes the program by examining some lessons learned -- typical issues that have been encountered by clients as they've built and executed their own business continuity and disaster recovery plans. ...
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