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We Just Got a SMART Board
by SMART Enterprise
You just got your SMART Board interactive whiteboard, so now what? This course is designed to help beginners who have never used an interactive whiteboard get started with their visual collaboration solution. ...
FREE
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Preventing and Responding to Cyberbullying
by CoursePark Open Learning Network
Do you feel unprepared to start a conversation about cyberbullying? This 30-minute course empowers even those with limited technology skills to educate young people about how to prevent and respond to cyberbullying. The recommended audience for this course includes teachers, parents and school administrators. ...
FREE
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Communication Skills
by Skillsoft - Business
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customers problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the CSR Certification which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. ...
$75.00
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CME SMART Solutions Webinar 2: Cash Flow Optimization During a Recession (Part 2/2)
by Canadian Manufacturers & Exporters (CME) - Public Courses
March 25, 2009: archive of Webinar presented by Patrick Pardoe, Managing Partner of the consulting arm of BDC (Business Development Bank of Canada) provides advice on getting your manufacturing or exporting business through tough times by carefully reviewing, adjusting, and acting on problems in your company's Income Statement. Part 2 of 2. ...
FREE
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Getting Started with Excel 2010
by Skillsoft
Excel 2010 is the newest version of Microsoft's comprehensive spreadsheet tool that offers features that support a wide range of functions. The Ribbon menu is unique to Microsoft Office and stacks the many features of Excel into related tabs, making it easy to quickly access the ones you need. Backstage view is a streamlined gathering of all file-level tools, such as those used for saving, printing, and sharing your files. This course explores these topics and many other basics of Excel 2010, including opening the application, creating new spreadsheets, entering data and, AutoFill features. It also provides an introduction to the many tools that will help you create and use your spreadsheets productively.Audience: Individuals and business users with basic computer literacyObjectives: Getting Started with Excel 2010 start Excel 2010 and open an existing workbook identify the features of spreadsheets recognize the functions of key Excel 2010 interface elements create a new workbook enter data in a given scenario open a workbook based on an existing template open an Excel workbook enter data into an Excel workbook Duration: 1 ...
$75.00
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Developing Teams
by Linked:HR Free Learning Network
All about how to develop teams
FREE
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Success Essentials To Reaching More Customers
by Linked:HR Free Learning Network
Discover the marketing and planning essentials that are key to the success of your business. Serial entrepreneur and founder of the National Entrepreneurs' Network, Thomas Fulmer, will help you build a solid foundation for your business. ...
FREE
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Self Care 101 for Nurses
by Nurse Keith
An overview of the importance of personal and professional self care for nurses
FREE
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Adobe Illustrator CS5 Tutorial 1 | Quickstart!
by CoursePark Graphic Design
Nice, simple introduction video to Adobe Illustrator
FREE
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