Dealing with problem employees can be very stressful and frustrating to say the least. Depending on how things are with your business and how you run things, it could be detrimental to your business. With that said, it’s important to handle them appropriately.
There are several ways to handle problem employees, each one being different and based on the situation and the type of business you run. Each situation is unique and must be handled in the appropriate way. Here are some tips to help you.
One of the biggest problems people run into has to do with time. People show up late and don’t even care that it causes problems. If your business is a service type business where you set appointments having your employees show up late can cause you to lose customers. If you have a store front, having your employees show up late can also cause you to lose customers.
If you find you’re in this situation you need to handle it in the best way possible. One way to handle it is to sit down with your problem employee and discuss this with them. Show them how your business runs and what happens if you lose customers. Make sure your employee knows if you lose customers you lose money and that means you can’t afford to pay your bills. Your employee is the reason you have success and when they show up late it gives you a bad name. When they understand this problem they’ll figure out a way to stop being late.
Another problem that occurs is arguing in the workplace. When your employees argue with each other or with customers it gives you a bad reputation. People don’t want to use your business because they don’t want to listen to it. Even if you’re less expensive than the other businesses, they’ll go to them for the simple reason they don’t want to deal with the arguing.
The best way to handle this situation is to not only discuss this with the problem employee, but also your entire workforce. Explain to them you don’t tolerate it and you will take appropriate actions for those that let it happen. You must show them you’re series about it and that you aren’t going to put up with it in any way. You will take action if necessary and that may include termination.
Too many personal phone calls, foul language, not doing the work properly, or the things listed above can all be grounds for dismissal. When you have a discussion with employees and you show them how much their employees It’s important for them to understand why this needs to come to an end. When they have this knowledge, hopefully they’ll stop and become better employees. When this happens your business will change for the better.